14anna08
girls, and my bucket is peeled off! sorry ... it was fried !!!
I wonder if there are any spare buckets. the coating on the bucket protrusions peeled off.
Vichka
Quote: 14anna08

girls, and my bucket is peeled off! sorry ... it was fried !!!
I wonder if there are any spare buckets. the coating on the bucket protrusions peeled off.
Anya, how did it happen with the bucket! I do not know what to say.
Elena Br
Quote: 14anna08

girls, and my bucket is peeled off! sorry ... it was fried !!!
I wonder if there are any spare buckets. the coating on the bucket protrusions peeled off.
...
Good afternoon, Anna.
What happened to the bucket? Can you write in more detail? And better with pictures.
And what about your pastries? Changing flour or yeast changed the situation?
Judging by the pictures posted yesterday, the bread was baked, but not very much.
Waiting for your reply. I still cannot understand what your problem is, whether in the bread maker, or in something else. Let's figure it out.
14anna08
good evening Elena.
Brand 3801 bucket problem
Brand 3801 bucket problem
Brand 3801 bucket problem
Brand 3801 bucket problem
sazalexter
Quote: 14anna08

girls, and my bucket is peeled off! sorry ... it was fried !!!
I wonder if there are any spare buckets. the coating on the bucket protrusions peeled off.
Judging by the photo, this is normal wear and tear during operation. In these places, Teflon is wiped off first.
14anna08
Sasha, but not in 8 days!
MariV
Yes, 8 days is too much! : (I use mine very often, sometimes even, like yesterday, three times in a row - this is not from an increase in T baking ...
What a pity.....
Luysia
This happened with my bucket (LG bread maker) when I was kneading the dough with candied fruits.

A couple of times nothing happened, and then some candied stone fruits got caught and specifically scratched the bucket. Now I have two of them, old and new. Now I look at what additives I pour into the dough.
MariV
I went now, looked at my own - the day before yesterday I was kneading bread with corn grains (crimped) - no, so far nothing.
14anna08
I generally had additives of mustard grain a table spoon ready already, not dry, but after it there was nothing.
Catwoman
Quote: 14anna08

I generally had additives of mustard grain a table spoon ready already, not dry, but after it there was nothing.

The coating will not peel off the mustard, I think this is a warranty case. Anh, call the office, most likely they will either change the bucket or the whole stove.
14anna08
so who to call? besides the name Elena, I don’t know either the last name or the patronymic. I wrote to Vadim - I'm probably busy for now.
Catwoman
Quote: 14anna08

so who to call? besides the name Elena, I don’t know either the last name or the patronymic. I wrote to Vadim - I'm probably busy for now.

Write to Elena, she is in charge of this topic, I think there is nothing wrong with that. The stove is new, Elena answered you and said that they would think about how to solve the problem. She also asked to put up photographs in order to understand everything.
MariV
Brand's after-sales service is good. I think Elena will help solve the problem in the near future.
sazalexter
Quote: 14anna08

Sasha, but not in 8 days!
It seems to me that Teflon is weak, for fidelity it is necessary that other users, if possible, post photos of their buckets here.
MariV
Sasha, take my word for it! My scratches are gone! Although it contains unmilled wheat grains and kneaded corn!
Elena Br
Quote: 14anna08

girls, and my bucket is peeled off! sorry ... it was fried !!!
I wonder if there are any spare buckets. the coating on the bucket protrusions peeled off.

Good afternoon, Anna.
I looked at the photo. We haven’t met this one yet. Looked at the tested sample, everything is in order.
I will find out tomorrow if we have a spare bucket, if so, we will send it to you. We will do this in the form of compensation, because in such a short time using the device, this should not have happened.

P.S I am sure that this is a defect in the bucket, and not your "toasting".
sazalexter
Olya! Believe Let's ask read out the entire list all respond
14anna08
OH, ELENA, THANK YOU VERY MUCH! now I will not do it in a new bucket with additives, just in case.
MariV
Quote: sazalexter

Olya! Believe Let's ask read out the entire list all respond
Let's!
Ooh-ooh! Come back, who already has damage in the bucket!
1. I have not.
14anna08
Olya, she can write in testing, so that they check in here and how they actively use it.
Vadim Solynin
2. I don't either (although we only used the bread maker for a month)
14anna08
everyday?
MariV
Quote: 14anna08

Olya, she can write in testing, so that they check in here and how they actively use it.
Anya, this HP was released "in the light" in early December
If there are more messages about the bucket, I'll just transfer it here.
Vadim Solynin
Quote: 14anna08

everyday?

no. 3-4 times a week.
Catwoman
I specially examined the bucket 100 times, I have a very small scratch, almost imperceptible, but I have not been idle since December 20, both in the tail and in the mane, it works both as a bread machine and as a kneader. Although, maybe, if the coating would have been a little thicker, I certainly did not refuse.
MariV
Well, we already for three persons, that is, three!
We still need to get Vick to finish ... 8) and Antoshka.
Antonovka

Everything is fine with me with a bucket, BUT I didn't bake in it with additives - they don't like mine (even with raisins, I like it, but somehow I don't really bake myself alone). I baked often at first, well, for us often - they don't eat my own a lot of bread, more often kneading was used - and then manual (in the sense I did my own program "Dough" in manual mode), I did not become friends with the program "Dough" -that (for me the temperature is too high there, my pastry was floating) I did not write about "Dough", because I still have to try this mode. But this is no longer here, sorry, I signed something
________________________ _____________________

I finish writing - I went and looked - the bucket is virgin new (fresh?), But the oven inside is a little splattered, which still confirms that I am cooking in it, and I did not dream about it.
I think that Anyuta got a marriage bucket
Vichka
Everything is fine along the sides of the bucket, but there are scratches along the bottom.
Brand 3801 bucket problem
the photo does not show all the scratches.
sazalexter
VS NIKA Natural scuffs, okay, don't worry!
Vichka
Quote: sazalexter

VS NIKA Natural scuffs, okay, don't worry!
I wasn't worried either. Until then, until they asked, I did not even notice these scratches.
Catwoman
Quote: VS NIKA

I wasn't worried either. Until then, until they asked, I did not even notice these scratches.

And I, too, did not examine the bucket until asked.
IRSh
I have been using cotton for more than a month, after one week the first scratch from a flat spatula appeared when I took out the dried bread, now there are already a lot of just scuffs, mainly on the ledge of the bucket (I'll lay out the foku later). It looks like a rather weak coverage, don't you think to improve it?
IRSh

Here's my bucket:
Brand 3801 bucket problem
Brand 3801 bucket problem
Brand 3801 bucket problem
It looks like it's over ...
Will I buy a new one and also for 1.5 months?
Dry bread was only 1 time ...
What to do?
MariV
My humble opinion is very similar to mechanical damage.
IRSH, have you already contacted Brand on this issue? Did you have any problems with the Brand multicooker?
And with Polaris, everything went well?
14anna08
Vadim, Elena, thank you very much for the bucket! received today! now I will wait to buy a spare.
sazalexter
IRSh IMHO normal rubbing bucket
MariV
Quote: 14anna08

Vadim, Elena, thank you very much for the bucket! received today! now I will wait to buy a spare.
Hurray, hurray, hurray! : rose: Anya, happy for you!
IRSh
Quote: MariV

My humble opinion is very similar to mechanical damage.
IRSH, have you already contacted Brand on this issue? Did you have any problems with the Brand multicooker?
And with Polaris, everything went well?
I took Polaris in Auchan, only at home I realized that the cover was not removable and I also watched a film about its disassembly, after that I came across your website and understood everything: only Brand! I didn't start using Polaris, so they took it back.
And with the Brand multicooker it was somehow strange: didn’t keep the temperature on stewing, or did it just seem to me? I checked it with a thermometer, but only once. At Brand, I was simply offered to replace the board and the external panel from New to 502 for 500 rubles and I am very happy: now everything is working as it should - I use it all the time!
But about "very similar to mechanical damage" I do not agree: in the cartoon we use a plastic spatula and a spoon, we even fry in it and nothing happens, but then I remembered how the first scratch appeared - I just tried to take out the dried bread, there was no particular pressure.
And besides scratches, there are just abrasions that should not have appeared in such a short time from the kneading itself!
Shurshun
Quote: sazalexter

IRSh IMHO normal bucket wear
Sanya, hello!
Sash, what kind of normal wear is this? For three years, my Alaska bucket has not come to such a state. And I bake all kinds of bread. and with olives, and with seeds, and with raisins and seeds, etc.
This is a "strange" wear. Does a cat need a stove in it so that it scratches there?

IRSh
This is the cover I assume. I guess according to the photos of the bucket.
MariV
When I see such photos, I grab a flashlight and start examining mine with passion, because I use it at full power, and almost every day.
Not, except for light scuffs - corn was somehow in the mixture and poorly rolled wheat - there is nothing else.
True, the bread is now popping out worse - well, I leave it in the bucket after baking for a while - for 10-15 minutes and that's it.
Shurshun
Yes, Olya, I forgot to write that I also always leave the bread in the bucket for about five minutes, it then slips out and you don't need to shake the bucket like I did in the first week
sazalexter
Shurshun I take out the bread immediately as shown in the instructions, so the bucket is peeled, but it's on speed quality does not affect
IRSh
Quote: Shurshun

Sanya, hello!
Sash, what kind of normal wear is this? For three years, my Alaska bucket has not come to such a state. And I bake all kinds of bread. and with olives, and with seeds, and with raisins and seeds, etc.
This is a "strange" wear. Does a cat need a stove in it so that it scratches there?

IRSh
This is the cover I assume. I guess according to the photos of the bucket.

Shurshun!
THANK YOU! You understood me correctly!
I didn't scratch it on purpose !!! On the contrary, I would like to buy another Brand bread maker, but I don’t know with such a coating ...
Elena Br
Quote: IRSH

It looks like the end of it ...
Will I buy a new one and also for 1.5 months?
Dry bread was only 1 time ...
What to do?
... But about "very similar to mechanical damage" I do not agree: in the cartoon we use a plastic spatula and a spoon, we even fry in it and nothing happens, but then I remembered how the first scratch appeared - I just tried to take it out dried bread, there was no particular pressure.
And besides scratches, there are just abrasions that shouldn't have appeared in such a short time from the kneading itself!
...

Good day.
It also seems to me that the damage is mechanical. Please specify how you tried to take out the dried bread? We have sold more than one thousand bread makers and we can safely say that this is the second complaint about the cover.
The exact reason cannot be determined from the photo. I suggest you come to our office for an examination. If the manufacturer's wine is recognized, we will exchange the bucket. But I want to warn you that at the moment we do not have spare buckets. They will only go on sale with the next batch of bread makers.
P.S. The coating of the bucket in the bread maker is not as durable as in the multicooker. This is understandable. Indeed, the multicooker has higher temperatures and a more aggressive environment.
IRSh
Quote: Elena Br

Good day.
It also seems to me that the damage is mechanical. Please specify how you tried to take out the dried bread? We have sold more than one thousand bread makers and we can safely say that this is the second complaint about the cover.
It is not possible to determine the exact reason from the photo. I suggest you come to our office for an examination. If the manufacturer's wine is recognized, we will exchange the bucket. But I want to warn you that at the moment we do not have spare buckets. They will only go on sale with the next batch of bread makers.
P.S. The coating of a bucket in a bread machine is not as durable as in a multicooker. This is understandable.Indeed, the multicooker has higher temperatures and a more aggressive environment.
Elena Br! Good day! I wrote that after the dried bread, only one scratch appeared! And all the rest appeared only later, just in the process of normal baking (almost every day)! But, of course, all the abrasions are mechanical (the mechanism works in the bread maker), but they were not made by me! I'll bring cotton, but how do I know that there are already buckets?
Elena Br
Quote: IRSH

Elena Br! Good day! I wrote that after the dried bread, only one scratch appeared! And all the rest appeared only later, just in the process of normal baking (almost every day)! But, of course, all the abrasions are mechanical (the mechanism works in the bread maker), but they were not made by me! I'll bring cotton, but how do I know that there are already buckets?

Good day.
The buckets will go on sale with the next batch of bread makers, tentatively in June.
You can see them in the section "accessories for the bread maker".
IRSh
Quote: Elena Br

Good day.
The buckets will go on sale with the next batch of bread makers, tentatively in June.
You can see them in the section "accessories for the bread maker".

Elena! If the buckets won't be so soon, then why should I go to you now?
Elena Br
Quote: IRSH

Elena! If the buckets won't be so soon, then why should I go to you now?
Good day.
Yes, it will be pointless. But leave me your phone number in private messages. There are cases when equipment is returned from shop windows with a scratched case. Such devices are used for spare parts, so new buckets may appear.
Kisena
Girls, I also have some kind of nonsense with a bucket, appeared about 3 weeks ago (I wanted to immediately expose a photo, but there was no time). I use HP about once every 2 days, as I eat bread, additives except a couple of teaspoons. I have never added sunflower seeds. And such a sadness
Brand 3801 bucket problem
Brand 3801 bucket problem

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